Some times we need to contact USPS as our parcel is lost or damaged. And the most effective way to contact USPS is a phone call.


  • Dial 1-800-222-1811, 1-800-275-8777 or 1-800-ASK-USPS
  • There will be an automated voice asking you to say required option, say “Agent”.
  • The automated voice will confirm if you really need to speak to an agent. Say “Yes” to proceed.
  • If you’re calling during office hours you will be connected to a live agent. If not you will hear USPS customer service hours information and return to the main menu.

And if you only want to know where is your package, you can always visit, which provides a fast and stable tracking service.

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